Security Statement

Last updated: 18 September 2021

Radial take security very seriously. We see IT security can be divided into two key parts:-

  •     Availability means that you can always get to your data whatever happens
  •     Access means only the right people can access your information.

Radial Availability

Radial Platform sits within the Amazon Cloud “The largest and most secure cloud in the world”. All your information is located in two data centres based in Australia so there are no “Sovereignty” issues (Personal information is not allowed outside of Australian borders).

The data centres are physically located in different locations and work in tandem so if one of the data centres is disrupted the platform will continue to run in the other location. In the last 12 months, Amazon has had one outage in Australia, no data was lost and the service was resumed within 45 minutes.

Radial offers a Highly Availability platform which is accessible 24/7 for 99.95% of the time. That’s better than your phone or laptop!

Radial Access

To gain access to your data you have to travel through our 7 lines of defence.

The Radial platform has a best in class security solution with an architecture that is robust and secure. We are confident that we will succeed in applying for relevant security standards:-

  • Payment Card Industry Data Security Standard (PCI DSS) – Merchant Level 4
  • International Information Security Standard (ISO27001:2005) security standards

If you have any further questions, please email